勝緒電(dian)氣多(duo)舉措抓牢防雷(lei)檢測(ce)儀器設(she)備營銷服務工作

扎實推進(jin)營(ying)(ying)銷(xiao)(xiao)領域(yu)(yu)“掃雷”行(xing)動，推進(jin)國債部分低(di)壓(ya)集(ji)(ji)抄(chao)重(zhong)點(dian)任務(wu)；完成(cheng)營(ying)(ying)銷(xiao)(xiao)領域(yu)(yu)權(quan)力(li)尋租“掃雷”行(xing)動，緊圍繞5個100%和抄(chao)核(he)收(shou)關鍵指標完成(cheng)營(ying)(ying)銷(xiao)(xiao)領域(yu)(yu)權(quan)力(li)尋租專變(bian)專項治理開(kai)展工(gong)(gong)作(zuo)；強(qiang)化(hua)營(ying)(ying)銷(xiao)(xiao)業務(wu)常態監督(du)檢(jian)查(cha)；加(jia)強(qiang)電能(neng)計(ji)量(liang)設(she)備(bei)(bei)(bei)檢(jian)定、防(fang)雷檢(jian)測(ce)儀器(qi)設(she)備(bei)(bei)(bei)領用管(guan)理、安裝管(guan)理，確保物(wu)資設(she)備(bei)(bei)(bei)質量(liang)，滿(man)足(zu)施工(gong)(gong)進(jin)度需要；新裝低(di)壓(ya)客戶按同(tong)步(bu)(bu)規劃、同(tong)步(bu)(bu)建設(she)、同(tong)步(bu)(bu)驗收(shou)、同(tong)步(bu)(bu)投運(yun)進(jin)行(xing)低(di)壓(ya)集(ji)(ji)抄(chao)建設(she)；抓好(hao)物(wu)資供(gong)應、現場施工(gong)(gong)、調試(shi)上線重(zhong)點(dian)環節，以供(gong)電所為單位整體推進(jin)，施工(gong)(gong)驗收(shou)與調試(shi)上線同(tong)步(bu)(bu)實施；強(qiang)化(hua)數(shu)據自動采集(ji)(ji)和系(xi)統實用化(hua)，推行(xing)數(shu)據的直(zhi)采直(zhi)送，持續(xu)提升營(ying)(ying)銷(xiao)(xiao)指標過(guo)程管(guan)理。

　　全力開拓市(shi)場增供(gong)擴(kuo)(kuo)(kuo)銷(xiao)，防雷(lei)檢(jian)測(ce)儀(yi)(yi)器設(she)備夯實(shi)線損長效機(ji)制(zhi)(zhi)鞏固(gu)基礎。深化(hua)“三免(mian)服務”“遠程報裝”，優化(hua)業擴(kuo)(kuo)(kuo)流程，壓縮客戶用(yong)(yong)(yong)電(dian)(dian)報裝用(yong)(yong)(yong)電(dian)(dian)時限。創新(xin)用(yong)(yong)(yong)電(dian)(dian)報裝服務手段，實(shi)行“一證受(shou)(shou)理(li)(li)(li)、一次(ci)告知(zhi)”,降低用(yong)(yong)(yong)電(dian)(dian)報裝受(shou)(shou)理(li)(li)(li)門檻。嚴格把控供(gong)電(dian)(dian)方案(an)的審(shen)(shen)批、資料、流程的完善，抓(zhua)好(hao)方案(an)的制(zhi)(zhi)定以及中間檢(jian)查和竣(jun)工(gong)驗(yan)收工(gong)作。防雷(lei)檢(jian)測(ce)儀(yi)(yi)器設(she)備建立健(jian)全業擴(kuo)(kuo)(kuo)費用(yong)(yong)(yong)登記臺賬(zhang)，杜絕自己滯留(liu)在內、在外(wai)，杜絕糊涂(tu)賬(zhang)。對(dui)(dui)供(gong)用(yong)(yong)(yong)電(dian)(dian)合同的管理(li)(li)(li)統一審(shen)(shen)核，統一簽訂，統一管理(li)(li)(li)；圍繞“一個(ge)目(mu)標、一個(ge)機(ji)制(zhi)(zhi)和兩(liang)個(ge)重點”，防雷(lei)檢(jian)測(ce)儀(yi)(yi)器設(she)備持續構建精益(yi)降損長效管理(li)(li)(li)機(ji)制(zhi)(zhi)；加強抄表管理(li)(li)(li)，以電(dian)(dian)子化(hua)結算率、線路臺區異(yi)常(chang)率、整改(gai)率等線損指標，每(mei)月定期召(zhao)開線損分(fen)析會議，對(dui)(dui)未完成(cheng)局線損指標的供(gong)電(dian)(dian)所(suo)實(shi)行約談制(zhi)(zhi)度；加強營(ying)銷(xiao)與GIS的核實(shi)比對(dui)(dui)，營(ying)銷(xiao)與計(ji)量系統的檔案(an)比對(dui)(dui)。

　　持續提(ti)升服(fu)務能力，強(qiang)(qiang)(qiang)化(hua)電(dian)(dian)(dian)費回收(shou)(shou)舉措。以“缺電(dian)(dian)(dian)不(bu)(bu)缺服(fu)務，限電(dian)(dian)(dian)不(bu)(bu)限真情”為指導(dao)思(si)想，開展客(ke)(ke)(ke)戶節能，安全用電(dian)(dian)(dian)宣傳(chuan)(chuan)和(he)客(ke)(ke)(ke)戶走訪。加(jia)(jia)強(qiang)(qiang)(qiang)客(ke)(ke)(ke)戶服(fu)務風(feng)險防控(kong)(kong)(kong)，加(jia)(jia)強(qiang)(qiang)(qiang)客(ke)(ke)(ke)戶投(tou)訴管(guan)控(kong)(kong)(kong)常(chang)態(tai)化(hua)分析(xi)機制和(he)客(ke)(ke)(ke)戶投(tou)訴預警處理(li)機制。防雷檢(jian)測(ce)儀器設備強(qiang)(qiang)(qiang)化(hua)片區客(ke)(ke)(ke)戶經(jing)理(li)“網絡(luo)化(hua)”服(fu)務機制。以抄表片區為單(dan)位，建立微(wei)信群傳(chuan)(chuan)遞電(dian)(dian)(dian)費、停(ting)電(dian)(dian)(dian)信息(xi)，收(shou)(shou)集(ji)故障停(ting)電(dian)(dian)(dian)，客(ke)(ke)(ke)戶訴求等(deng)(deng)信息(xi)；強(qiang)(qiang)(qiang)化(hua)領導(dao)意識，落實回收(shou)(shou)責任(ren)，確(que)定績效目(mu)標，按月(yue)(yue)加(jia)(jia)強(qiang)(qiang)(qiang)過(guo)程管(guan)控(kong)(kong)(kong)，按月(yue)(yue)評(ping)價并納(na)入過(guo)程管(guan)控(kong)(kong)(kong)。防雷檢(jian)測(ce)儀器設備加(jia)(jia)強(qiang)(qiang)(qiang)客(ke)(ke)(ke)戶信息(xi)收(shou)(shou)集(ji)，加(jia)(jia)強(qiang)(qiang)(qiang)電(dian)(dian)(dian)費回收(shou)(shou)工作效率，開展宣傳(chuan)(chuan)引導(dao)，培育客(ke)(ke)(ke)戶按時繳(jiao)費習慣，利用鄉(xiang)鎮趕集(ji)、農民工春節返鄉(xiang)、停(ting)電(dian)(dian)(dian)催收(shou)(shou)等(deng)(deng)機會，通過(guo)移動(dong)營銷APP、電(dian)(dian)(dian)視(shi)、廣播在公交(jiao)車(che)站等(deng)(deng)人員集(ji)中的公共場所引導(dao)客(ke)(ke)(ke)戶逐漸(jian)養成按時繳(jiao)納(na)電(dian)(dian)(dian)費的習慣。創新繳(jiao)費模式(shi)，擴(kuo)展繳(jiao)費方式(shi)，大力開展非現金繳(jiao)費和(he)電(dian)(dian)(dian)子賬單(dan)的宣傳(chuan)(chuan)工作